- Is there a free trial?
- Yes. Every new account starts with a 30-day trial of Premium, with full output and no card. When it ends you keep using the app on the Free plan, which is still the whole application with no watermark, or you subscribe to Premium to keep the stage screen, extra outputs and broadcast.
- What payment methods are supported?
- You pay with QR Ph through our payment partner PayMongo: scan the code at checkout with GCash, Maya or your bank's app, and your plan unlocks as soon as the payment is confirmed. Each code is for your exact amount and works for 30 minutes. We can also arrange a direct bank transfer (for example through InstaPay or PESONet): contact us. We don't take cards, and we never see or ask for your PIN. See the payment terms for the full detail.
- Does it renew automatically? Can I cancel?
- No. Each payment covers one period and nothing renews by itself, so there is nothing to cancel. Premium stays active until the end of the period you've paid for, and we email you before it ends so you can pay for the next one. If you don't, you move to the Free plan. Your account and library are never deleted.
- Do you offer refunds?
- Annual plans come with a 14-day money-back guarantee: request a refund from Billing within 14 days of your first payment and we return it in full, to the e-wallet or bank account you paid from. Monthly plans aren't refundable once paid. Billing errors and duplicate payments are always corrected. Approved refunds are sent within 10 business days. See the Payment & Refund Policy for the full detail.
- Which plan does my church need?
- Start on Free: it runs the whole application on one projector with no watermark. Choose Premium when you want a stage TV for the band, three or more displays, a lobby screen, NDI or RTMP broadcast output, the phone remote and annotator, chord charts, or spoken stage cues and congregation messages approved at the booth. There is one paid plan, so there is nothing else to compare.
- Can I change plans later?
- Yes, from the account portal. Subscribing to Premium takes effect immediately. If you stop paying, you move to the Free plan when the period you paid for ends. Nothing you have created is removed. Free just stops routing to the outputs and sync that only Premium includes.
- Is every motion video and content pack included in my plan?
- Not all of it. Free packs need only an activated account. Paid motion videos, graphics, images and presentation bundles unlock with Premium. A Motion Store clip your plan does not include can still be bought on its own, paid once and licensed to your church.
- Do I need Microsoft Office to import PowerPoint files?
- No. ChristChant reads .pptx files itself, unpacking the file and parsing its XML directly, so the presentation machine never needs an Office licence. PDFs import through the same pipeline, on every plan.
- Does it work without an internet connection?
- Yes. Scripture, slides, media and your licence all resolve locally, so a service runs start to finish with the network down.
- Which platforms are supported?
- Windows and macOS, on every plan. There is also a companion mobile app for Android.
- Is the mobile app free?
- Yes. The ChristChant app for Android is a free download with no account tier. On its own it is a full offline Bible with reference and keyword search, verse notes, standalone rich-text notes, highlights and bookmarks, all stored on the device. It also becomes your slide remote and live annotator once it pairs with a Premium desktop.
- What do I save by paying yearly?
- Yearly billing charges twelve months at ten times the monthly rate, which is roughly 17% off, or about two months free.
- Will an update interrupt a service?
- No. Updates download in the background and only install when you quit the app, so nothing changes underneath you mid-service.
