What the plan status messages mean
A plain-English list of every status ChristChant shows for your plan, such as Second computer, Signed out or Payment needed, and what to do about each.
On this page
ChristChant shows your plan status in Settings, under Account, in the badge in the title bar, and in a banner when something needs attention. The wording is always meant to say what is wrong and what to do next.
| Message | What it means | What to do |
|---|---|---|
| Active | Your plan is on and valid through the date shown. | Nothing. |
| Expires in N days | Your access runs out soon. | Renew to avoid a watermark. |
| Payment needed or Renew today | ChristChant cannot confirm your subscription. Everything still works for the days shown. | Renew, or reconnect to the internet. |
| Sign in again | Your session needs refreshing. Nothing is turned off. | Choose Sign In Again. |
| Signed out | Your session ended, but your subscription is still paid. Outputs are watermarked. | Choose Sign In. Do not resubscribe. |
| Second computer | Your plan is in use on another computer. | Choose Use on This Computer. |
| Subscription ended or Expired | The subscription is over. Outputs are watermarked. | Resubscribe or renew in your account. |
| Not valid on this computer | The licence was issued for different hardware, such as a restored backup or a new motherboard. | Choose Re-activate. |
| Trial already used on this computer | This computer used its free trial on a different account. | Subscribe, or contact support for a shared computer. |
| Activating | Waiting for you to finish activating in the browser. | Finish in the browser, then return. |
| Free | No active plan. Outputs are watermarked. | Sign in, or activate a plan. |
Signing out
Signing out asks you first. The window lists what happens: every output closes, paid features turn off, in-app browser sign-ins are cleared, and unsaved editor changes are lost. Your library, screens and settings stay.
Signing in
After you sign in from the browser, ChristChant shows each step: confirming sign-in, loading your account, checking your plan, and preparing your workspace. If the plan check is slow, the app continues signed in after a few seconds and keeps checking in the background.
More help: Sign-in and plan problems, One computer at a time.
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More in Troubleshooting
- Back up your library and restore itChristChant saves a safety copy of your songs and services automatically. Save one yourself before big changes, move to a new computer, or roll back.
- Moving your plan to a new or second computerYour plan runs on one computer at a time. Sign in on the new machine, then switch your plan to it in one click.
- Sign-in and plan problems: still on the Free plan, or the watermark will not go awayWhat to check when the app does not finish signing in, says there is no active plan, or keeps showing the watermark after you paid.
- The phone will not pair, or keeps disconnectingStep-by-step checks for the remote: the network, the PIN and approval, and the built-in Wi-Fi hotspot.